Terms & Conditions

1. We close the order lines at 10pm the evening before delivery to allow us time to process the orders.
2. You will receive the order you have placed on the delivery day you have personally chosen.
3. If you have provided us with invalid details you will not receive your order.
4. If you can not be in on the times stated on the delivery information page please do not order.
5. Our drivers have a strict route to stick to and only by their discretion will they alter their route for an individual order. 
6. We try our upmost to stick to the times that are given, they are estimated times of delivery and unfortunately there are several factors that can affect these times e.g weather, traffic etc. If  the driver believes he is going to be delayed unreasonably he will at his first convenience contact you and let you know this is this case, either via a Text or a Phone call. This is why we ask for your telephone numbers and no other reason.
7. To cancel or change an order call us on 07805913904 or inbox the Facebook page. This is the only way orders can be cancelled or changed! We require 24 hours notice to cancel orders as everything is prepared to order
8. We cannot accept cancellations via email as it no longer works.
9. If your area is not in the delivery list, this actually means we do not deliver to your area yet. Placing an order will not guarantee you will receive your order, it will be at our discretion and we reserve the right to cancel your order without notice. Contact us and we will do our best to help you.
10. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines should selected lines be unavailable